Wayne, PA, US, 19087
JOB SUMMARY:
The Director, Promotional Review Operations, reports directly to the Senior Director, Business Operations and holds a critical commercial role. This role will be responsible for managing the Medical, Legal, Regulatory Review process in support of promotional and educational content approvals to ensure business needs are met in a compliant, efficiently organized, and collaborative way. This role will maximize operational efficiency for Novocure’s promotional review system.
This is a full time, exempt, office based/remote role tied to the Chesterbrook office reporting to the Senior Director, Business Operations.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Lead and manage the Promotional Review team to support MLR
- Partner with key internal and external stakeholders across the commercial team to ensure a collaborative, compliant, and efficient MLR review process
- Synchronize promotional review processes and systems with international cross functional partners
- Lead the facilitation and organization of weekly cross functional MLR meetings, ensuring stakeholder and business needs are being addressed according to project timelines and priorities
- Support each stakeholder team with annual MLR forecasting for content approvals across training, marketing, market access and medical affairs
- Proactively partner with team during offline content reviews to monitor and document progress
- Manage documentation, clarity and reconciliation of content review and approval comments
- Plan and manage weekly MLR meeting agendas across the teams to meet content approval needs and deadlines
- Monitor timelines to ensure pre-meeting documents have been distributed or routed to the MLR review team according to process timeline requirements to support an efficient use of scheduled meeting / review time
- Facilitate, in partnership with appropriate stakeholders, the delivery of approved materials for Veeva CRM upload, print production, Compliance Wire, etc.
- Continuously ensure content approvals are following the appropriate review /approval paths and document retention guidelines
- Collaborate with MLR stakeholders to solicit feedback for improving the MLR process effectiveness
- Collaborate with the Learning and Development team to train users on Promotional Review process
- Verify revision changes are completed in the final product
- Track and manage all promotional pieces through out the process and ensure consistency across promotional products
- Serve as Veeva PromoMats administrator assisting with system administration responsibilities including but not limited to dashboard setup, reporting, and quality control of data integrity
- Serve as lead Veeva PromoMats administrator with the execution of MLR stakeholder training to ensure internal teams and agency partners are knowledgeable, competent, and certified in their responsibilities to successfully execute the MLR process
- Serve as Veeva PromoMats system administrator in the development of defining and reporting KPIs
- Collaborate cross functionally the print, fulfilment, ordering, and distribution process to help with planning and ongoing management
- This role will also assist with select marketing projects such as company meeting organization and launch planning
QUALIFICATIONS/KNOWLEDGE:
- Bachelor’s degree
- 5+ years of relevant MLR career experience within the pharmaceutical and/or medical device industry
- Experience managing 2-5 direct reports
- Strong facilitation and communication skills in managing MLR stakeholder collaboration
- Expert listening skills and ability to probe for undisclosed information
- Capable of engaging senior management and external agency partners
- Demonstrated experience in successfully supporting oncology brand launches through the MLR process
- Working knowledge of FDA regulations, pharmaceutical advertising submission guidelines and timelines to facilitate promotional and educational content approvals to support oncology brand launches
- Highly organized with an exceptional attention to detail
- Experience in working with various MLR technical and organizational tools
- Experience proofreading of technical documents
- Ability to build, manage, and lead multiple cross-functional partnerships and initiatives simultaneously
- Highly motivated and solutions oriented
- Proactive collaborative partner with the relevant experiences in managing the MLR stakeholders.
- Exceptional communication skills and can adapt to challenging and/or changing MLR stakeholder needs to successfully support the business.
OTHER:
- Ability to lift up to 20 pounds
Novocure is an Equal Opportunity Employer, including Veterans/Disabled.
ABOUT NOVOCURE:
Our vision
Patient-forward: aspiring to make a difference in cancer.
Our patient-forward mission
Together with our patients, we strive to extend survival in some of the most aggressive forms of cancer by developing and commercializing our innovative therapy.
Our patient-forward values
– innovation
– focus
– drive
– courage
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Nearest Major Market: Philadelphia