Regional Operations Lead, Device Support Specialist

Field Based / Full Time / Permanent

At Novocure, every role contributes to extending the lives of people living with cancer. As our new Regional Operations Lead (Southeast), Device Support Specialist (DSS) you’ll play a key part in this mission. 

This role will work under the direction of the Regional Manager, DSS to resolve short term operational challenges related to patient starts and ongoing support, while playing a key role implementing new or improved patient experience processes, driving new product launches, hybrid clinical trials, and overall process optimization.  This role will also have responsibility for administrative management of the region.

WHAT YOU’LL DO

• Responsible for operational activities including device logistics for patient start setup within the region.
• Manage, review, and approve monthly expenses for the DSS team.
• Ensure proper support and backup during patient starts for individual DSS.
• Work with Regional Manager, the US support functions, and Patient Experience leadership to implement national process and initiatives at the regional level, including, new indication launches, clinical trials, and general process changes.

ABOUT YOU

• Minimum Requirement:
  • Bachelor’s degree with 2 Years experience as Device Support Specialist or similar.
  • Associates degree with 5 Years experience as Device Support Specialist or similar.
• Primary residence must be within assigned region
• Ability to dedicate approximately 50% of time to travel each week, including overnight stays, for territory management

• Strong emotional intelligence and situational awareness.

These additional qualifications are preferred

• Medical device or other patient support experience is a plus
• Must be very personable with good communication and organizational skills
• Positive, energetic and service-oriented disposition

WHAT WE OFFER

This pay range which Novocure expects to pay for this role at the time of this posting is $65,600 - $80,000/yr. This position may also be eligible for an annual bonus and restricted stock unit grant in addition to a full range of benefits. Individual compensation within this range depends on a variety of factors, including, but not limited to, prior education and experience, job-related knowledge and skills demonstrated.

NOVOFLEX

We offer a flexible, trust-based hybrid working model for most of our office-based roles. Employees are asked to be in the office an average of three days per week, with the flexibility to choose which days’ work best for them. We understand that life is not always predictable, so if you need to adjust your schedule, such as leaving early or starting late occasionally, we trust you to balance your time in a way that works for both you and Novocure.

ABOUT NOVOCURE:

Novocure is a company with a powerful mission, to extend the lives of people living with some of the most aggressive forms of cancer. Here your work will have a direct impact on patients and those who care about them.  Join a team of passionate, collaborative people who support each other, challenge one another, and innovate together. Here, you’ll connect, grow, and make a real difference. We’re a company with the drive of a startup and the strength that comes with 25 years of success.

Novocure operates at a rare crossroad, where advanced medical technology converges with cutting-edge biotechnology. We are the only company to develop and commercialize Tumor Treating Fields (TTFields), a proprietary, groundbreaking therapy designed to disrupt cancer cell division. With us you will find a unique combination of laboratory research work alongside engineering development of advanced technologies. This fusion of disciplines positions us as true pioneers in oncology innovation, leading a new frontier in the treatment of aggressive cancers.

Our patient-forward values

– innovation

– focus

– drive

– courage

– trust

– empathy

#LI-RJ1

Novocure is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state, or local law.  We actively seek qualified candidates who are protected veteran and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Novocure is committed to providing an interview process that is inclusive of our applicant’s needs.  If you are an individual with a disability and would like to request an accommodation, please email NovocureRecruitingEEO@novocure.com

If you're excited about this role, please apply.