The Medical Equipment Service Technician is responsible for the repair and upgrade of Novocure devices. This includes contributing to & maintaining Service procedures and work instructions as they pertain to the US Operations.

This is a full time, non-exempt position reporting to the US Service Supervisor and is located in Portsmouth, NH at our USA corporate HQ.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Repair and upgrade Novocure devices per released procedures
• Document service actions by completing forms, reports, logs, and records
• Contribute to and maintain the Service Department’s procedures and work instructions
• Learn processes and procedures of advanced repairs requiring soldering

QUALIFICATIONS/KNOWLEDGE:

• High school diploma or equivalent experience; Associates or Bachelor’s degree preferred
• 0 to 2 years’ experience working in a service or assembler group for a DME
• Soldering experience preferred
• Experience with CRM or ERP systems preferred
• Familiarity with Microsoft Office and SAP preferred
• Strong written and verbal communication skills
• Demonstrated experience working in a team environment
• Ability to execute responsibilities with minimal direct supervision and have a high attention to detail
• Basic understanding of schematics and diagrams
• Ability to learn testing and troubleshooting of electronic devices involving specialized and generic test equipment and software diagnostic tools
• Ability to use hand and power tools safely and effectively
• Knowledge of ESD protocols and practices preferred

OTHER:

• Ability to lift up to 20 pounds

Equal Opportunity Employer, including disability/veterans.

ABOUT NOVOCURE:

Our vision

Patient-forward: aspiring to make a difference in cancer.

Our patient-forward mission

Together with our patients, we strive to extend survival in some of the most aggressive forms of cancer by developing and commercializing our innovative therapy.

Our patient-forward values

– innovation

– focus

– drive

– courage

– trust

– empathy

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