Warehouse Operations Specialist (Ottawa, CA)

JOB SUMMARY:

The Operations Specialist is a full-time, on-site role based at our Operations Center in Ottawa, Ontario. Reporting to the Manager, Operations Canada, this position is responsible for supporting warehouse activities, supply chain, logistics, and ensuring quality assurance for the Optune system..

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Assisting with warehouse procedures, quality control and preventive maintenance activities
• Receiving, processing, and managing inbound and outbound materials to support patients and Device Support Specialists (DSS)
• Providing logistical support, as well as reporting (D2L)
• Follow established procedures using Standard Operating Procedures (SOP), Work Instructions (WI), and Quality System Forms (QSF)
• Maintaining a clean and organized workspace and environment
• Ensure compliance with Novocure Quality System requirements and Good Documentation Practices (GDPs)
  • Perform acceptance activities, including visual, mechanical, and electrical inspections
  • Identify non-conforming materials and initiate NCMRs
  • Monitor equipment validity
  • Maintain accurate inspection documentation and records
• Manage inbound/outbound shipments and communicate discrepancies with the Global Operations Center (GOC) and shipping partners (UPS, FedEx)
  • Prepare and ship patient and DSS orders, process returns, and handle DG shipments per CATSA/IATA requirements
• Maintain warehouse stock levels and transfer materials as needed
  • Assist with inventory counts and SAP audits
• Collaborate with cross-functional teams and provide support, as required
• Demonstrate flexibility, adaptabality and a collaborative mindest

QUALIFICATIONS/KNOWLEDGE:

• College or bachelor’s degree
• 2-4 years Warehouse experience
• Good understanding of logistics and distribution
• QC/QA experience an asset
  • Experience with Quality Procedures
  • Experience with SAP (ECC/CRM)
• Proficiency in computer operations including but not limited to Microsoft Office
• Be able to communicate clearly and effectively
• Must be detail oriented and make sound decisions
• Ability to multi-task, perform efficiently and independently
• TDG air/ground shipping certification an asset

OTHER:

• Support and honor our “Patient-Forward” mission
• Ability to lift up to 50 pounds
• Work with others in contributing to the overall success of the company
• Must have a positive, “can do” attitude
• Must have access to a car with a valid driver’s license and insurance

ABOUT NOVOCURE:

Our vision

Patient-forward: aspiring to make a difference in cancer.

Our patient-forward mission

Together with our patients, we strive to extend survival in some of the most aggressive forms of cancer by developing and commercializing our innovative therapy.

Our patient-forward values

– innovation

– focus

– drive

– courage

– trust

– empathy

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