Jira Administrator

Novocure is a global publicly-traded commercial-stage oncology company developing a profoundly different cancer treatment therapy called Tumor Treating Fields (TTFields) for patients with solid tumors. TTFields therapy is a non-invasive, novel, antimitotic treatment modality which utilizes proprietary technology attempting to slow or reverse tumor progression by inducing tumor cell death. Novocure's commercialized product, Optune, is approved for the treatment of adult patients with glioblastoma (GBM) in the USA, Europe and Israel. Novocure has ongoing or completed clinical trials and is further expanding its efforts into several other solid tumor indications - non-small cell lung cancer, pancreatic cancer and other types of solid cancers.

Currently we are looking for a Jira Administrator to join our office in Cracow, Poland.

JOB SUMMARY:

We are seeking a proactive and technically skilled Jira Administrator to support and evolve our Atlassian ecosystem across multiple business units. The ideal candidate will have hands-on experience with the administration, customization, and integration of Jira, Confluence, and related Atlassian products. This role requires a strong understanding of agile processes, Jira configuration best practices, and the ability to collaborate with cross-functional teams to support and enhance the productivity of our development and operations teams.

RESPONSIBILITIES:

• Administer, configure, and maintain Jira Software, Jira Service Management, Confluence, and other Atlassian tools (e.g., Bitbucket, Crowd).
• Design and manage custom workflows, fields, screens, permissions, schemes, and automation rules to support various business processes.
• Collaborate with stakeholders (engineering, IT, PMO, operations) to understand requirements and translate them into effective Jira configurations.
• Develop and manage dashboards, reports, filters, and queries to meet reporting and tracking needs across teams.
• Create and maintain custom scripts and post functions using tools like ScriptRunner, Automation for Jira, or Groovy.
• Supporting integration of Jira with other systems (e.g. GitHub, CI/CD tools, identity providers) to streamline collaboration and workflows.
• Perform regular system audits, data cleanup, user management, and permission reviews.
• Support upgrades, migrations, plugin management, and testing efforts related to the Atlassian suite.
• Act as a technical liaison between end-users and Atlassian product support.

YOUR PROFILE:

• Bachelor’s degree in Computer Science, Information Systems, or related field, or equivalent work experience.
• 3–5 years of experience administering Jira Software and Confluence in a mid- to large-scale environment.
• Solid understanding of Jira query language (JQL) and experience building dashboards, filters, and advanced reports.
• Hands-on experience with ScriptRunner, Automation for Jira, or similar tools to customize workflows and logic.
• Familiarity with Agile, Scrum, and ITIL/ITSM frameworks and aligning Jira setups to support them.
• Experience integrating Atlassian tools with third-party systems via REST APIs, webhooks, or plug-ins.
• Strong troubleshooting and problem-solving skills; ability to work independently and in a team environment.
• Excellent written and verbal communication skills, especially in gathering and translating requirements.

OTHER: 

• Experience within regulated industry environments is an advantage (e.g. pharmaceutical, life sciences, medical devices)
• Knowledge of data privacy regulations such as GDPR, HIPAA, and data compliance frameworks

• Atlassian Certified Jira Administrator or other relevant Atlassian certifications would be a plus.
• Familiarity with enterprise identity and access management solutions (e.g., Okta, Active Directory, SSO/SAML).
• Exposure to Bitbucket, Trello, or Opsgenie is a plus.

BENEFITS

• Performance-related bonus
• Life Insurance
• Multisport card / Benefit system
• Private Medical care
• …and more!

We are looking forward to receiving your application to Emilia Bagińska, Senior Talent Acquisition Partner through our Applicant Portal. Please find more information about Novocure and our therapy on our website www.novocure.com.