Application Support Specialist (SAP SD)

Novocure is a global publicly-traded commercial-stage oncology company developing a profoundly different cancer treatment therapy called Tumor Treating Fields (TTFields) for patients with solid tumors. TTFields therapy is a non-invasive, novel, antimitotic treatment modality which utilizes proprietary technology attempting to slow or reverse tumor progression by inducing tumor cell death. Novocure's commercialized product, Optune, is approved for the treatment of adult patients with glioblastoma (GBM) in the USA, Europe and Israel. Novocure has ongoing or completed clinical trials and is further expanding its efforts into several other solid tumor indications - non-small cell lung cancer, pancreatic cancer and other types of solid cancers.

Currently we are looking for an Application Support Specialist – SAP SD to join our office in Cracow, Poland.

The Application Support Specialist – SAP SD is part of Novocure’s global IT organization and is responsible for managing and supporting our SAP Sales and Distribution (SD) module across global sales and distribution operations. This role is critical in ensuring the smooth functioning of SD processes including sales order processing, pricing, billing, shipping, and transportation. Primary responsibilities include providing day-to-day support, troubleshooting issues, collaborating with business and IT teams, documenting processes, and staying informed on SAP SD updates and new functionalities.

RESPONSIBILITIES:

• Provide day-to-day support for SAP SD, resolving technical issues and ensuring system stability and performance via ticketing system.
• Collaborate with sales, distribution, finance, and IT teams to troubleshoot issues, implement fixes, and support ongoing enhancements within the SAP SD module.
• Document support processes, issue resolutions, and system changes to ensure audit readiness and effective knowledge sharing.
• Stay informed on SAP SD updates and new functionalities.
• Partner with Business Analysts and Product Ownership teams to ensure new changes or enhancements to SD processes are aligned with serviceability requirements.

YOUR PROFILE:

• Bachelor’s degree in Information Systems, Computer Science, Engineering, or related field, or equivalent experience.
• 4+ years of experience supporting SAP SD applications, with strong knowledge of sales order processing, pricing, billing, shipping, and transportation modules.
• Experience with integration troubleshooting between Ariba and SAP ERP systems using SAP Cloud Integration.
• Strong analytical and critical thinking skills with attention to detail.
• Excellent communication skills and ability to work collaboratively with cross-functional teams.
• Preferred: SAP SD certification or relevant technical training.

BENEFITS

• Performance-related bonus
• Life Insurance
• Multisport card / Benefit system
• Private Medical care
• …and more!

We are looking forward to receiving your application to Emilia Bagińska, Senior Talent Acquisition Partner through our Applicant Portal. Please find more information about Novocure and our therapy on our website www.novocure.com.